> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getrivet.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing + trial

> Pricing, the 14-day trial, payment methods, invoices, and Canadian sales tax.

Rivet's billing model is the simplest one we could justify: one price,
month-to-month, paid by credit card to Stripe. No tiers, no per-seat
math, no annual lock-in, no setup fees, no overage charges. **\$65 CAD a
month.** Cancel anytime.

## What's in this section

<CardGroup cols={2}>
  <Card title="The 14-day trial" icon="clock" href="/billing/the-trial">
    No credit card up-front. Auto-replies keep firing the whole time.
    What changes on day 15.
  </Card>

  <Card title="Subscription pricing" icon="dollar-sign" href="/billing/subscription-pricing">
    \$65 CAD a month. Everything that's included.
  </Card>

  <Card title="Payment methods" icon="credit-card" href="/billing/payment-methods">
    Card payment via a Stripe-hosted Payment Link. Rivet never sees
    your card.
  </Card>

  <Card title="Invoices and receipts" icon="receipt" href="/billing/invoices-and-receipts">
    Where they're emailed. How to retrieve historical invoices from
    your billing portal.
  </Card>

  <Card title="Canadian taxes" icon="map-canada" href="/billing/canadian-taxes">
    HST, GST, PST — calculated automatically per province from your
    billing address.
  </Card>

  <Card title="Failed payments" icon="circle-exclamation" href="/billing/failed-payments">
    The automatic retry schedule. What stays working while a card is
    being resolved.
  </Card>

  <Card title="Refunds" icon="rotate-left" href="/billing/refunds">
    Case-by-case via email. The thinking behind that and what a
    reasonable refund request looks like.
  </Card>
</CardGroup>

## How the billing model is set up

For visibility:

* **One product, one price.** \$65 CAD per month per practitioner. Same
  price whether you're using one feature or every feature.
* **Our payment provider handles all payment data.** Credit card numbers, ACH details,
  expiration dates — none of that lives in Rivet's database. The payment
  provider collects, stores, and processes them. We get a customer ID and a
  subscription ID back; that's it.
* **Sales tax is calculated and added automatically.** HST / GST /
  PST owed per province based on your billing address goes onto your
  invoice. You don't configure anything.
* **Receipts are emailed after every charge.** Email receipt for every charge,
  invoice PDF for every period. Your accountant can grab everything
  from the billing portal at the end of the year.

The trade-off: there's no "Billing" tab inside Rivet itself. We point you
at the billing portal for anything billing-shaped — because
duplicating the invoice view in the Rivet app would cost more to
build, maintain, and audit than it would save anyone.

## Related sections

<CardGroup cols={2}>
  <Card title="Your account" icon="user" href="/account/index">
    Identity, profile, notifications, and the controls that aren't
    billing-shaped.
  </Card>

  <Card title="Privacy + security" icon="shield-check" href="/privacy/index">
    The full posture on payment data, who sees what, and what's audited.
  </Card>
</CardGroup>