> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getrivet.ca/llms.txt
> Use this file to discover all available pages before exploring further.
# Invoices and receipts
> Where they're emailed, how to find your billing portal, and what's on each invoice.
You get an **email receipt** for every charge and an **invoice PDF**
for every billing period. Both arrive at the email address you signed
up with. If your accountant needs the year's invoices in one place,
they can grab them from your **billing portal** in a couple of clicks.
## What you get from each charge
Two emails, both for the same charge:
* **Receipt** — confirms the charge went through. Includes the amount,
the date, the card's last four digits, and a "View your receipt" link.
* **Invoice** — a downloadable PDF with line items, sales tax broken
out, your billing address, Rivet's business details, and an invoice
number. This is the document your bookkeeper wants.
Both arrive within minutes of the charge.
## Finding past invoices
Two paths.
### From a past invoice email
Open any past Rivet invoice email. Scroll to the bottom; there's a
"Manage your subscription" or "View past invoices" link. That goes to
your billing portal, where every invoice you've ever received
is listed with a Download PDF button.
### If you can't find the email
The customer portal link is auto-generated and tied to your email
address. Email **[hello@getrivet.ca](mailto:hello@getrivet.ca)** with the subject
**"Customer portal link"** and we'll generate a fresh one. Takes a
business day or less.
We do it this way instead of putting a "Billing" tab in the Rivet app
because the billing portal is already the source of truth — duplicating
the invoice view inside Rivet would mean an extra surface to maintain,
with no new information on it.
## What's on each invoice
A standard Rivet invoice has:
* **Invoice number** (e.g. `RIV-2026-0042`).
* **Issue date and due date** (always the same day for an auto-charge).
* **Bill to** — your name, practice name, billing address.
* **Description** — `Rivet — practice phone, video sessions, clinical
templates (monthly)`.
* **Amount** — \$65 CAD.
* **Sales tax** — the HST / GST / PST line, calculated based on your
province. See [Canadian taxes](/billing/canadian-taxes).
* **Total** — \$65 + sales tax.
* **Payment method** — "Visa ending in 4242" (or similar).
* **Rivet Systems Inc.'s business details** — registered business
address in Belle River, Ontario, plus our GST/HST number for your
tax-credit claims.
The invoice is a valid expense receipt for your records and a valid
input-tax-credit document if you're registered for GST/HST.
## Adding a business name or VAT-style detail
If you need invoices addressed to a specific business name (not just
your personal name), or you need a specific Canadian Business Number
(BN) on the invoice for your records, set those in your **billing
portal**:
Via any past invoice email's "Manage your subscription" link, or
request a fresh portal link from us.
There's a "Billing information" or "Payment method" section.
Inside is a "Billing details" form with name, business name, and
address fields.
Future invoices use the updated details. Past invoices stay as
they were issued — invoices aren't retroactively re-issued
(and your accountant doesn't want them to be).
If you need a *past* invoice re-issued with corrected details (rare —
usually only if there was a typo at signup), email us and we'll
arrange it.
## Setting up your bookkeeper's access
A few options for getting invoices to whoever does your books:
* **CC them on invoice emails.** In the billing portal, you can add
additional billing-email recipients. Your bookkeeper gets every
receipt and invoice in real time.
* **One-time export at year-end.** They open your billing portal,
download every invoice PDF from the year, done. Takes about five
minutes.
* **Link to your accounting software.** The billing portal connects
directly with most Canadian accounting tools (QuickBooks, Xero, Wave).
Set it up once; receipts flow in automatically.
We don't gate any of these on Rivet — the billing portal is what your
bookkeeper interacts with.
## Common questions
**Can I get a single annual invoice instead of 12 monthly ones?**
Yes, by request. Email us and we'll switch your billing to annual
upfront. There's no discount for annual right now, but it's one
invoice instead of 12 if your bookkeeper prefers that.
**Invoice emails are going to spam.** Add `stripe.com` to your safe
senders list. Most Canadian email providers (Gmail, Outlook, iCloud)
have an allowlist in their spam controls.
**I changed my email recently. Will invoices go to the new address?**
Only if you updated the email inside the billing portal *and*
inside Rivet. They're two separate records (the billing portal handles
payment, Rivet handles your account). If you changed the email with us,
email us and we'll sync the billing portal to match.
## Related articles
What the sales-tax line on each invoice is doing.
The portal is also where you update your card.