> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getrivet.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Your first 10 minutes — the setup guide

> What the first screen asks of you, and the seven-step setup guide that follows.

Your first sign-in asks one thing: agree to the data processing agreement.
After that you're on your Waiting Room, and the link you chose during
signup is already there waiting to be copied. The rest of setup lives in a
small **Setup guide** you can open whenever you like.

None of the seven steps takes more than two minutes. Do them in this order
and you'll be operational in a single sitting.

## The one thing the first screen asks

The first thing you see after signing in is the data processing agreement,
on its own. Read it, type your name, agree. It's the document that sets out
how Rivet handles your clients' information — see
[The Data Processing Agreement](/privacy/data-processing-agreement).

Then you're on your Waiting Room. Your link is already there, under a
**Copy link** button, because you chose it during signup. Copy it and
you're ready to have someone join you on video. There's nothing to set up
first.

If you want to change the link, **Edit** sits beside it. See
[Your Rivet URL](/getting-started/your-rivet-url) for how to choose and how
many times you can change it.

## The setup guide

A **Setup guide** sits in the bottom-right corner on your computer, and
under **Account → Setup guide** on your phone. It lists seven steps and
shows how many are done. The first one — picking your Rivet URL — is
already ticked, because you did it when you signed up.

While your practice line is still being set up, the guide says so at the
top: it's usually ready within a few hours of signing up. Everything that
doesn't need the line works in the meantime.

<Steps>
  <Step title="Pick your Rivet URL">
    Already done. You chose it during signup, so this row arrives ticked.
  </Step>

  <Step title="Get Rivet on your phone">
    Install Rivet from the App Store or Play Store and sign in with the
    same email you used at signup. See
    [Install the Rivet app](/getting-started/install-the-app).

    You need the app on your phone to take calls and texts on your new
    line. Without it, calls land in voicemail and texts wait until you
    open the laptop.

    Tap this row to tick it once you're signed in on your phone.
  </Step>

  <Step title="Open Rivet on your computer">
    If you signed up on your phone, do the reverse: open
    `next.getrivet.ca` on your laptop and sign in with the same email.
    Full video sessions, the EMDR workspace, the whiteboard and
    note-taking live on desktop; have them ready before your first
    session. See [Desktop vs. mobile](/getting-started/desktop-vs-mobile).
  </Step>

  <Step title="Test your line">
    Once your number appears in the app — the keypad shows **Rivet Line**
    with the number — open Rivet on your phone and, from a second phone
    (or a friend's), call it. It should ring through with a Rivet incoming
    call screen. Answer, say hello, hang up. That's a working line.

    If the call goes to voicemail instead of ringing, check that Rivet has
    notification and microphone permissions and that you're signed in.
    See [Test your line](/getting-started/test-your-line).

    Tap this row to tick it.
  </Step>

  <Step title="Test your waiting room with a colleague">
    Text your Rivet URL to a colleague — another therapist, a friend, your
    partner — and ask them to open it on their phone. They appear in your
    Waiting Room; you let them in; you spend two minutes saying hello on
    video; you end the session.

    This row ticks itself the first time you start a session from the
    Waiting Room. See
    [Testing with a colleague](/getting-started/testing-with-a-colleague)
    for the full script.
  </Step>

  <Step title="Record your voicemail greeting">
    Go to **Settings → Greeting** on your phone. The default greeting is
    polite and works on day one. When you're ready, record your own —
    "Hi, you've reached Sarah Chen. I can't come to the phone right now.
    Leave a message and you'll hear back from me today or tomorrow
    morning." Twenty seconds is plenty.

    Tap this row when your greeting is saved.
  </Step>

  <Step title="Set your auto-reply">
    Go to **Settings → Auto-reply**. The auto-reply is the text that goes
    to a caller within seconds of leaving a voicemail. The default is a
    good start; tailor the wording to how you sound — "Hi, this is Sarah
    Chen. I got your message and I'll text or call back today" reads better
    than the generic default.

    Tap this row when you're happy with the wording.
  </Step>
</Steps>

## Hiding the guide

Close it with the ✕, or choose **Hide this for good** once you've done
what you need. It stays reachable under **Account → Setup guide**, and your
progress saves across devices: rows you ticked on your laptop are ticked
on your phone too.

## Before you run your first session

The steps above get the phone and inbox side of practice working. Before
you book a client video session, read:

* [Your first session](/getting-started/your-first-session) — what
  happens before, during, and after.
* [Audio and video quality](/video-sessions/audio-and-video-quality) —
  one minute of setup that prevents most session-quality issues.

## Related articles

<CardGroup cols={2}>
  <Card title="Your first session" icon="video" href="/getting-started/your-first-session">
    End-to-end walkthrough of your first real video session.
  </Card>

  <Card title="Testing with a colleague" icon="user-group" href="/getting-started/testing-with-a-colleague">
    The two-minute waiting-room test that doubles as a peer demo.
  </Card>
</CardGroup>


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