> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getrivet.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Install the Rivet app on your phone

> What the native app gives you over the browser, where to download it, and how the magic-link sign-in works the first time.

The phone you keep in your pocket is the device that takes the call.
Rivet's native iOS and Android apps are how voicemails ring, how a
client's text wakes you up between sessions, and how you accept an
incoming call without juggling tabs.

The web app at `next.getrivet.ca` is the home for sessions — full video,
side-by-side EMDR, screen share, the notes panel. The phone app is the
home for everything that arrives between sessions.

## Where to get it

<CardGroup cols={2}>
  <Card title="iOS — App Store" icon="apple" href="https://apps.apple.com/ca/app/rivet-for-therapists/id6775002918">
    iPhone, iOS 16.4 or newer. Search the App Store for "Rivet for Therapists"
    and look for the indigo glyph.
  </Card>

  <Card title="Android — Play Store" icon="android" href="https://play.google.com/store/apps/details?id=ca.getrivet.app">
    Phone or tablet, Android 11 or newer. Same name, same indigo glyph.
  </Card>
</CardGroup>

Either link above opens the right store when you tap it from your phone.

## Why install the native app at all

The browser version of Rivet works fine for reading the inbox and
sending messages. What it can't do:

* **Ring like a phone.** An inbound call appears on your lock screen
  with accept and decline — the same way a regular phone call does.
  A browser tab can't do this.
* **Wake you up.** Background push notifications work consistently on
  the native app; browser push has gaps depending on which browser the
  practitioner uses and whether the tab is open.
* **Take an outbound call from your contacts.** The native app
  registers as a calling app, so tapping a phone number in your
  contacts surfaces "Call with Rivet" as an option.

If you only use the web app, the missed-call rate goes up. The phone
app closes that gap.

## Signing in for the first time

The flow is intentionally low-friction — no password to type on a
small keyboard.

<Steps>
  <Step title="Open the app and tap 'Sign in with email'">
    A single field appears asking for the email you used at signup.
  </Step>

  <Step title="Enter your email and tap Send">
    Rivet sends a one-tap sign-in link to that address (also known as
    a magic link).
  </Step>

  <Step title="Open the email on your phone, tap the link">
    The link opens the Rivet app directly — no browser bounce. You land
    signed in.
  </Step>

  <Step title="Accept the data processing agreement (DPA)">
    First sign-in only. Required before the app opens. Re-readable
    later under Account → Legal.
  </Step>
</Steps>

If the magic-link email doesn't arrive in a minute, check spam. If
it's not there either, the troubleshooting page for [magic-link
delivery](/troubleshooting/magic-link-not-working) walks through the
fixes.

## After sign-in

The app drops you on your inbox — same view as the web app, just
shaped for the phone. The first time you receive a voicemail, you'll
also see a permission prompt asking for notification access; accept it
so the OS can wake the app for incoming calls and voicemails.

If you didn't grant notification permission at signup and want to
flip it on later: iOS Settings → Notifications → Rivet → toggle
Allow Notifications. Android: Settings → Apps → Rivet → Notifications.

## Related articles

<CardGroup cols={2}>
  <Card title="Open Rivet on your computer" icon="desktop" href="/getting-started/desktop-vs-mobile">
    Why sessions belong on a real keyboard and screen.
  </Card>

  <Card title="Your first 10 minutes" icon="clock" href="/getting-started/first-10-minutes">
    The setup loop from signup to a working line.
  </Card>

  <Card title="Test your line" icon="phone" href="/getting-started/test-your-line">
    Ring your Rivet number from another phone and confirm the call
    lands cleanly.
  </Card>

  <Card title="Calls not coming through" icon="phone-slash" href="/troubleshooting/calls-not-coming-through">
    What to check when push notifications stop arriving.
  </Card>
</CardGroup>


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