> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getrivet.ca/llms.txt
> Use this file to discover all available pages before exploring further.
# Your session link
> Your slug URL is a permanent waiting room — share it once, use it for every session, never mint a new link.
You don't generate a new video link for every session. You have one URL.
It's yours forever. Clients use it for every session, every time. This is
the single biggest workflow difference between Rivet and the
"copy-paste a unique link into the email" pattern.
## What your link is
When you signed up, you picked a slug — the short name in
`getrivet.ca/your-slug`. That URL is your permanent waiting room:
* **Always live.** It works whether you're online or offline. When you're
not in a session, clients who tap it see a polite "you can wait here"
screen.
* **Shared with anyone.** There's no per-client link. You give the same
URL to every client.
* **Never expires.** Same URL year over year. Print it on a business card.
* **No PHI in the URL.** No client name, no phone number, no appointment
ID. The URL is safe to put in an email signature or on a website.
## How it works under the hood
The URL is a **queue**, not a persistent session. When a client opens it
and taps Join, they land in your waiting room. You see them appear with
their first name. When you tap Start, a fresh, encrypted, peer-to-peer
session starts for the two of you. That session ends when you end
the call. The next client who arrives gets their own fresh session.
You can have one session at a time. If a second client arrives while you're
already with someone, they wait — you see both names in the queue.
## How to find your link
Your slug URL is on your welcome screen during onboarding and in the
account section after that. The format is always
`getrivet.ca/your-slug` — no path, no query parameters, no token. The whole
URL is the slug.
If you want to change your slug, you can — once. After that it stays
locked, because clients who bookmarked the old version need it to keep
working. See [Changing your Rivet URL](/account/changing-your-rivet-url)
for what happens to the old slug.
## What clients see when they tap the link
The same waiting-room page regardless of whether you're in session:
* Your practice name at the top
* A short "you can wait here, your practitioner will start the session
when ready" line
* A form: first name + phone number
* A Join button
After they tap Join, they wait. You get the notification.
## Sharing the link
Three places it belongs:
* **Your intake email or booking confirmation** — the most important. If
the link is there, the client doesn't have to look anywhere else.
* **Your email signature** — a fallback for clients who lose the intake.
* **Wherever you list your contact info** — your website, your directory
listing, your Psychology Today profile.
See [Sharing with clients](/video-sessions/sharing-with-clients) for the
exact wording most practitioners use.
You can also send the link mid-conversation from the SMS thread — tap the
video icon in the reply bar and the bare URL drops into the message.
Useful for clients who text you mid-week about a same-day session.
## What the link is NOT
* It's **not** a video meeting room sitting open 24/7. The waiting room is
open; the actual call only exists for the duration of a session.
* It's **not** sharable in a "anyone with the link can join my session" way.
Only you can start the session — the client lands in your queue and waits
for you to tap Start. Even if a stranger discovered the URL, they'd land
in a waiting room they couldn't progress out of without you.
* It's **not** the same as your practice phone number. The phone number
handles calls and SMS. The slug URL handles video. They're separate.
## Related articles
Where to put the link and the exact wording that works.
What you and the client see right before joining.
The one-time slug change rule.