> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getrivet.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Ending a session

> What the end-call button does, what your client sees, and why every in-session surface closes at once.

The red phone button on the right end of the toolbar ends the call. One
tap, and the call ends for both of you. There's no "are you sure?" prompt
— if your finger slipped, your client gets the summary card too, and the
two of you can rejoin via the same slug URL.

## What happens when you tap End Call

A coordinated teardown runs. Everything that was active during the session
shuts down in the same instant:

* The video and audio connection closes.
* Your camera and microphone release.
* Any screen share stops.
* The EMDR workspace (if it was open) hard-stops: the bilateral
  stimulation stops, the audio stops, and the shared canvas closes.
* The whiteboard (if it was open) closes.
* Any in-session clinical template panels close.

This is one tap, one event, one moment. You don't have to remember to
stop the EMDR before ending the call or to stop the share before stopping
EMDR. The end-call button is the safe state.

## What you see after End Call

A "Session ended" summary card with:

* A checkmark
* The session duration (e.g. "47 minutes")
* "with \{practice name}" (on the client's side) or "with \{client first
  name}" (on yours, when the session came from a queued waiting room)
* The start and end times of the call
* A Close button

If you came from the in-app waiting room queue (your most common path),
the summary card has a **"Back to app"** or "Return to waiting room"
button that takes you back to your inbox. If the next client is already
waiting, you'll see them in the queue and can start their session right
away.

## What your client sees

The same summary card on their side — checkmark, "Session ended", the
duration, and a Close button. They can close the tab.

Some clients close their browser, some don't. There's no impact on either
your inbox or the client's data — the session is fully torn down on
both sides the moment you ended it.

## Sessions that end abnormally

A few unusual cases:

* **The client closes their browser without tapping End Call.** Their
  peer disconnects, you see "Connection lost". You can tap End Call on
  your side to confirm the session over.
* **Your internet drops mid-call.** The connection times out. The
  call shows as ended. If you rejoin via the same slug URL within a few
  minutes, the client (if they're still waiting) can rejoin too — a new
  session minted.
* **The 90-minute session timer fires.** Rivet sessions are minted with
  a generous expiration window. If you cross it, the session ends and
  both sides see the summary card. Rejoin via the slug URL.
* **You close YOUR browser without tapping End Call.** Same as the client
  closing theirs — peer disconnects, your client sees "Connection lost."
  The session marks itself ended on the server side a few seconds later.

## No recording

Worth restating directly here: nothing about End Call writes a recording
or transcript to disk. Rivet doesn't have a recording feature. There's
nothing to "stop recording" because nothing was recording.

If you want a record of what was discussed, write a session note. See
[Documentation overview](/documentation/overview).

## What's left behind after the call

* **A "Video call completed · \{duration}" event card** in the SMS thread
  with that client (when the session came from a queued waiting-room
  check-in or an in-thread invite). Tells you the call happened, when,
  and how long. No content, no transcript.
* **The waiting-room queue entry** disappears once the call ends. It
  clears within seven days regardless.
* **No media files.** No video, no audio, no chat log. None of those
  exist.

## Related articles

<CardGroup cols={2}>
  <Card title="The session workspace" icon="display" href="/video-sessions/the-session-workspace">
    Where the End Call button lives.
  </Card>

  <Card title="Documentation overview" icon="folder-open" href="/documentation/overview">
    Writing the session note after the call.
  </Card>

  <Card title="Audit logging" icon="shield-check" href="/privacy/audit-logging">
    What Rivet records about the session (timestamps + duration, no content).
  </Card>
</CardGroup>
