1
Finish signup at getrivet.ca/start
Seven questions: your email, your name, your practice name, your
mobile number, your province, your city, and a choice of practice
number. A sign-in email lands within a minute. Open it on the device
you’re going to use Rivet on (laptop for sessions, phone for the
practice line on the move — most practitioners use both).
2
Open the sign-in link
The email contains a one-tap sign-in link. Opening it signs you in.
The first screen is the data processing agreement, on its own; agree
to it and you land on your Waiting Room.
3
Pick your Rivet URL
The Waiting Room opens with the picker ready. Choose the name clients
will see after
getrivet.ca/ and tap Save. This is your permanent
waiting-room link — share it once in your intake email, put it in your
email signature, and your clients always know where to join. Pick the
shortest recognisable form of your name.4
Save your practice number
Your practice line is set up within a few hours of signing up; the
setup guide in the corner says so while it’s in progress. Once the
number appears on the keypad, save it to your contacts as “Rivet
Voicemail,” and head to Practice phone when
you want to forward your existing number into it. Your existing line
keeps working — call forwarding routes missed calls into the Rivet
inbox.
5
Open your waiting room URL on the phone you use as a client
Tap your
getrivet.ca/your-name link from your personal phone. That’s
exactly what a client sees on their first session. The pre-join surface
asks for camera and mic, shows a selfie-mirror preview, and waits for
you to admit them. Bookmark it so you can show clients what to expect.6
Run a 2-minute test session with a colleague
Text your Rivet URL to a colleague, ask them to open it from their
browser, and run a 2-minute test. Confirm the audio and video work,
walk through the in-session toolbar, and end the session cleanly. This
is also the cleanest way to introduce a peer to Rivet — they see the
client side, you see the practitioner side.
7
Leave yourself a test voicemail
Once your line is ready, call your new Rivet number from your mobile,
leave a short voicemail, and watch it appear in the inbox —
transcribed in Canada, tagged, and with an auto-reply text already on
its way back to the caller. That’s the loop your real clients will hit
between sessions.
What to read next
Practice phone setup
Call forwarding by carrier, custom greetings, the 11 auto-response
categories, and two-way texting from the same inbox.
Video sessions
Your waiting room, the in-session workspace, screen sharing, and how
sessions end cleanly.
Clinical templates
Screening measures, CBT and behavioural worksheets, EMDR templates, and
the six clinician-administered measures — pull any of them into a
session in one tap.
Trial + billing
Your 14-day trial, what happens when it ends, and what Rivet costs
once you subscribe.