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If you’ve just signed up, this is the shortest path from the welcome screen to a practice that can take calls, run sessions, and respond to clients. Every step links to a deeper page — but you don’t need to read those right now.
1

Finish signup at getrivet.ca/start

Six fields: email, your name, your practice name, your mobile number, your city, and a choice of practice number. A magic-link email lands within a minute. Open it on the device you’re going to use Rivet on (laptop for sessions, phone for the practice line on the move — most practitioners use both).
2

Open the magic link

The email contains a one-tap sign-in link. Opening it signs you in and drops you on the welcome screen. Behind the scenes, Rivet is provisioning your phone number — the screen flips to “ready” in 60–120 seconds.
3

Claim your Rivet URL

Pick the slug clients will see: getrivet.ca/your-name. This is your permanent waiting-room link — share it once in your intake email, put it in your email signature, and your clients always know where to join. Pick the shortest recognisable form of your name.
4

Save your practice number

The welcome screen shows your new local number. Copy it, save it to your contacts as “Rivet Voicemail,” and head to Practice phone when you want to forward your existing number into it. Your existing line keeps working — call forwarding routes missed calls into the Rivet inbox.
5

Open your waiting room URL on the phone you use as a client

Tap your getrivet.ca/your-name link from your personal phone. That’s exactly what a client sees on their first session. The pre-join surface asks for camera and mic, shows a selfie-mirror preview, and waits for you to admit them. Bookmark it so you can show clients what to expect.
6

Run a 2-minute test session with a colleague

Text your Rivet URL to a colleague, ask them to open it from their browser, and run a 2-minute test. Confirm the audio and video work, walk through the in-session toolbar, and end the session cleanly. This is also the cleanest way to introduce a peer to Rivet — they see the client side, you see the practitioner side.
7

Leave yourself a test voicemail

Call your new Rivet number from your mobile, leave a short voicemail, and watch it appear in the inbox — transcribed locally in Canada, tagged, and with an auto-response text already on its way back to the caller. That’s the loop your real clients will hit between sessions.

Practice phone setup

Call forwarding by carrier, custom greetings, the 11 auto-response categories, and two-way texting from the same inbox.

Video sessions

Your waiting room, the in-session workspace, screen sharing, and how sessions end cleanly.

Clinical templates

Screening measures, CBT and behavioural worksheets, EMDR templates, and the six clinician-administered measures — pull any of them into a session in one tap.

Trial + billing

Your 14-day trial, what happens when it ends, and how to subscribe at $70 CAD / month.