What’s in this section
The 14-day trial
No credit card up-front. Auto-replies keep firing the whole time.
What changes on day 15.
Subscription pricing
$65 CAD a month. Everything that’s included.
Payment methods
Card payment via a Stripe-hosted Payment Link. Rivet never sees
your card.
Invoices and receipts
Where they’re emailed. How to retrieve historical invoices from
your billing portal.
Canadian taxes
HST, GST, PST — calculated automatically per province from your
billing address.
Failed payments
The automatic retry schedule. What stays working while a card is
being resolved.
Refunds
Case-by-case via email. The thinking behind that and what a
reasonable refund request looks like.
How the billing model is set up
For visibility:- One product, one price. $65 CAD per month per practitioner. Same price whether you’re using one feature or every feature.
- Our payment provider handles all payment data. Credit card numbers, ACH details, expiration dates — none of that lives in Rivet’s database. The payment provider collects, stores, and processes them. We get a customer ID and a subscription ID back; that’s it.
- Sales tax is calculated and added automatically. HST / GST / PST owed per province based on your billing address goes onto your invoice. You don’t configure anything.
- Receipts are emailed after every charge. Email receipt for every charge, invoice PDF for every period. Your accountant can grab everything from the billing portal at the end of the year.
Related sections
Your account
Identity, profile, notifications, and the controls that aren’t
billing-shaped.
Privacy + security
The full posture on payment data, who sees what, and what’s audited.