What’s in this section
The 14-day trial
No credit card up-front. Auto-replies keep firing the whole time.
What changes on day 15.
Subscription pricing
$70 CAD a month. Everything that’s included.
Payment methods
Card payment via a Stripe-hosted Payment Link. Rivet never sees
your card.
Invoices and receipts
Where Stripe emails them. How to retrieve historical invoices from
your customer portal.
Canadian taxes
HST, GST, PST — Stripe Tax calculates them per province from your
billing address.
Failed payments
Stripe’s retry schedule. What stays working while a card is being
resolved.
Refunds
Case-by-case via email. The thinking behind that and what a
reasonable refund request looks like.
How the billing model is set up
For visibility:- One product, one price. $70 CAD per month per practitioner. Same price whether you’re using one feature or every feature.
- Stripe handles all payment data. Credit card numbers, ACH details, expiration dates — none of that lives in Rivet’s database. Stripe collects, stores, and processes them. We get a customer ID and a subscription ID back; that’s it.
- Stripe Tax handles sales tax. Stripe figures out the HST / GST / PST owed per province based on your billing address and adds it to your invoice. You don’t configure anything.
- Receipts come from Stripe. Email receipt for every charge, invoice PDF for every period. Your accountant can grab everything from the Stripe customer portal at the end of the year.
Related sections
Your account
Identity, profile, notifications, and the controls that aren’t
billing-shaped.
Privacy + security
The full posture on payment data, who sees what, and what’s audited.