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Rivet uses Stripe for every payment. When you activate your subscription, you land on a Stripe-hosted checkout page where you enter your card. The card details go straight to Stripe — Rivet’s servers never see them, store them, or process them.

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What we accept

Cards accepted at checkout:
  • Visa, Mastercard, American Express — credit and debit.
  • Discover.
  • Apple Pay and Google Pay — if you’re paying from a device that supports them. The checkout page detects this and offers the option automatically.
We don’t currently accept:
  • PayPal.
  • Interac e-Transfer.
  • ACH / EFT direct from a bank account. Not currently enabled — monthly card billing hasn’t created enough demand to justify the extra reconciliation work.
  • Cheques. Wire transfers. Crypto. Not for a monthly $65 subscription.
If your only viable payment method is something not on the supported list — say, your practice is set up to pay vendors by EFT only — email us. We can usually arrange annual upfront billing by invoice in those cases.

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How checkout works

1

Tap Activate my account

From the trial-warning modal, the trial-ended blocker, or anywhere else Rivet surfaces the subscription link.
2

Land on the checkout page

URL starts with buy.stripe.com — that’s how you know you’re on the payment provider’s domain, not a phishing imitation. The page shows Rivet’s branding (logo + product name + price) but the form is hosted by our payment provider.
3

Enter your card details and billing address

The billing address fields are required — your province determines the right sales tax.
4

Tap Subscribe

A 1chargeverifiesthecard(refundedimmediately)andsetsupthemonthlyrecurringbilling.Thefirstrealchargefor1 charge verifies the card (refunded immediately) and sets up the monthly recurring billing. The first real charge for 65 + sales tax runs the same day.
5

Redirect back to Rivet

You’re sent back to your inbox. The trial blocker is gone; your account is active.
The whole flow is about 60 seconds.

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What Rivet stores vs what the payment provider stores

A clean line: This is the entire reason we use a dedicated payment processor: it’s built specifically to hold card data safely and independently audited for security. Rivet, by holding only a reference ID, never has to take on that liability.

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Changing your card

Your billing portal handles this — a separate URL included in every invoice email. Open the most recent invoice email, scroll to the bottom, click “Manage your subscription.” From there you can:
  • Update your card.
  • Update your billing address.
  • View past invoices.
  • Cancel your subscription.
Rivet doesn’t have a “Change card” tab in the app. Your billing portal is the right place for this — it handles card details so Rivet never has to. If you can’t find the invoice email, see Invoices and receipts for how to retrieve a fresh customer portal link.

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A note on security

Rivet’s database has no card numbers in it, has never had card numbers in it, and isn’t designed to ever hold card numbers. If someone accessed Rivet’s database, they couldn’t take your card — because it’s not there. The same is true for your clients’ data: Rivet doesn’t bill your clients on your behalf, doesn’t take payments from them, doesn’t hold their cards. Your clients pay you directly through whatever method you already use (Jane, e-Transfer, cheque, etc.) — Rivet stays out of the practitioner↔client payment relationship.

Invoices and receipts

Where to find every invoice.

Failed payments

What happens if your card declines, and when it matters.