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Rivet’s 65/monthpriceis∗∗beforesalestax∗∗.TheapplicableCanadiansalestax—HST,GST,orGST+PSTdependingonyourprovince—isaddedontopofthe65 / month price is **before sales tax**. The applicable Canadian sales tax — HST, GST, or GST + PST depending on your province — is added on top of the 65 at checkout and calculated automatically; you don’t configure anything, and we don’t either.

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What you pay, by province

The total you see at checkout, and on every monthly invoice, is $65 plus the relevant tax rate for your billing address. As of writing: Rate changes are tracked automatically. If a province updates its rate, your next invoice reflects the new rate without us touching anything.

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How your province is determined

From the billing address you enter at checkout. The form includes a country, province, and postal code. The province determines the rate; the postal code is for tax-authority compliance when a province has sub-provincial rate variations (rare, but the mechanism exists). If you move provinces:
1

Open your billing portal

Via any past invoice email, or request a fresh link from hello@getrivet.ca.
2

Update your billing address

The “Billing information” section. Change the province and postal code to your new location.
3

Save

The next monthly invoice uses the new province’s rate. Past invoices stay as issued.
The transition month uses whichever province’s rate was on file at the moment the charge ran. If you moved on the 5th and got charged on the 18th, the new province’s rate applies.

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Claiming input tax credits

Your Rivet subscription is a normal business expense. If you’re registered for GST/HST and use Rivet to deliver your practice’s services, the GST/HST on each invoice is recoverable as an input tax credit. Standard CRA rules apply — your bookkeeper handles this. Every Rivet invoice includes:
  • Our business name (Rivet Systems Inc.).
  • Our registered business address (Belle River, Ontario).
  • Our GST/HST number.
  • The tax amount broken out as its own line.
That’s the exact set of fields the CRA requires on an input-tax-credit document. Your bookkeeper can claim the credit straight from the invoice PDF.

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Are health-care services tax-exempt?

A common question for therapists and other regulated practitioners. Health-care services your clients receive from you may be GST/HST exempt under the CRA’s health-services rules — but the tools you use to deliver them aren’t. Software subscriptions like Rivet are taxable supplies regardless of how the underlying practice is classified. If you’re a regulated practitioner uncertain about your own tax-exempt status, talk to an accountant familiar with your province. We can’t advise on the exemption status of your specific practice.

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Why tax calculation is handled automatically

A short rationale, for transparency:
  • Provincial rates change. Our payment provider has compliance staff whose full-time job is tracking these changes; we’d be re-implementing their work badly.
  • Sub-provincial nuances matter. Some municipalities have transient accommodation taxes, some have rate-variation rules; the tax engine encodes these correctly for the categories that apply to digital services.
  • Audit defensibility. When a CRA auditor asks why a specific invoice charged 13% instead of 15%, there’s a documented ruling for every charge. Building our own would mean defending our own table of rules; using a dedicated tax engine means the answer is “their published methodology.”
The downside: we can’t override the calculated rate. If you believe the rate on your invoice is wrong, email us and we’ll look into it.

Invoices and receipts

Where the sales-tax line shows up on each invoice.

Payment methods

The checkout page where you set your billing address.