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The last step of signup is picking the phone number your practice will use. Three Canadian numbers appear, picked live from the carrier and as close to your city as available stock allows.

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How Rivet picks three numbers

After you enter your city, Rivet asks the carrier for available numbers in this order:
1

Numbers in your city + your area code

If you’ve typed an area code into the picker (the small field below the three options), Rivet uses it as a strict filter. Only numbers in that area code, near that city, are returned.
2

Numbers in your city

With no area code typed, Rivet asks for any local number near the city you entered.
3

Numbers in that area code

If the city search comes back empty, Rivet falls back to the area code on its own.
4

Any available Canadian number

A final fallback so signup never dead-ends. In practice you’ll only see this if you’ve typed a city the carrier doesn’t recognise.
The first three available numbers from whichever step succeeds are what you see. Tap Find more with a different area code to refresh the list.

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Why area code matters to your clients

For most people, area code is the first thing they read on an incoming call. A 519 number says “Windsor” to a Windsor-area client; a 902 number says “East Coast.” Both are local Canadian numbers, but the perceived distance matters when a client is deciding whether to pick up. If you see 902 in your three options when you typed “Windsor,” the carrier returned a Windsor, Nova Scotia number — Canada has multiple Windsors. Type 519 or 226 in the area-code field and tap Find more to pin Windsor, Ontario. Common Canadian area codes:
Area codeRegion
519 / 226 / 548Southwestern Ontario (Windsor, London, Kitchener)
416 / 647 / 437Toronto
905 / 289 / 365GTA (Mississauga, Hamilton, Niagara)
613 / 343Ottawa, Eastern Ontario
514 / 438Montreal
418 / 581Quebec City
604 / 778 / 236Vancouver, BC Lower Mainland
250Rest of BC (Victoria, Kelowna)
403 / 587 / 825Calgary, Southern Alberta
780 / 587 / 825Edmonton, Northern Alberta
902 / 782Nova Scotia + PEI
506New Brunswick
709Newfoundland and Labrador
204 / 431Manitoba
306 / 639Saskatchewan
If you serve clients across two area codes (say, 519 and 226 in Southwestern Ontario), either one reads as local. Pick whichever number pattern you like the look of.

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What if none of the three feel right

Type a different area code in the picker’s area-code field and tap Find more. Rivet refreshes against the new filter and shows three new options. You can iterate as many times as you want before committing. If the carrier has no stock in a given area code (rare for major metros, occasional for small regions), Rivet shows an empty state with a message that says so. Try a neighbouring area code, or go back to the previous step and pick a larger nearby city.

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Can you change the number later

Not easily. The number you pick during signup is the one your clients will save to their contacts, and your auto-reply will identify you as “calling from” that number on every outbound text. Treat this picker like picking a custom phone number — print it on a card and you live with it. If you absolutely need to change numbers later (you moved provinces, you mistyped the area code, the chosen number turns out to be confusable with a local pizza place), email hello@getrivet.ca and we’ll work out a migration plan. Account changes that affect your line are not self-serve, because they affect every client who already has your number saved.

Your Rivet URL

The other identifier your clients will remember — your URL.

Changing your number

The deliberate, supported path if you absolutely need to swap numbers later.