getrivet.ca/start — six questions, one at a
time, the same shape as a Typeform. No credit card. Total time from “What’s
your email?” to “Start my free trial” is usually under two minutes.
The six fields, in order
The address you’ll use to sign in to Rivet. Use a professional address
if you have one — it’s the only address Rivet will ever email you at,
and the same one you’ll type into the app when you sign in on a new
device.
Practice name
The name your clients see when Rivet texts them on your behalf — for
example, on the auto-reply that goes out after a missed call. If you
practise under your own name, just put your name. If you have a
practice name (“Riverside Counselling”), use that.
Your mobile number
The cell phone Rivet will text you at. We use it to send you a
notification when your number is live, and to reach you if anything
needs your attention during setup. North American format
(
(519) 555-1234 or 5195551234 both work).The city your practice is in
Drives the phone-number search. Rivet looks for available numbers in
your local area code first, so your clients see a number they recognise
when you call them back. Use the actual city your practice operates
out of — Windsor, Calgary, Halifax — not the closest metro.
What happens after you submit
Rivet creates your account, kicks off the work of provisioning your phone number, and routes you to one of two screens depending on what device you’re on:On a desktop
A magic-link email lands in your inbox within a minute. Tap the link
on the device you want to use Rivet on. The link expires in one hour
— if you miss the window, sign in at
next.getrivet.ca and request a
new one.On a phone
You go straight to an install screen with App Store and Play Store
links. Install the Rivet app, open it, sign in with the email you
just used, and the in-app sign-in handles auth.
Check spam first if the email doesn’t show up. First emails from a
new sending domain often land in spam — Gmail and Outlook are aggressive
about new senders. If you find it there, mark it as “Not Spam” so
future Rivet emails route to your inbox.
Why the form asks for so little
The signup form deliberately doesn’t ask for:- A credit card. The 14-day trial is no-card. Billing only enters the picture if you decide to keep Rivet at the end of the trial.
- Your licence number, college, or specialty. None of that is needed to operate a phone line and a video room.
- A business address. Your practice address belongs in your EHR, not in Rivet’s signup form.
Related articles
Choosing your number
How the area-code cascade works and how to pin a specific one.
The 14-day trial
What the trial covers and what happens on day 15.