getrivet.ca/start — eight questions, one at
a time, the same shape as a Typeform. No credit card. Total time from “What’s
your email?” to “Start my free trial” is usually under two minutes.
The eight questions, in order
1
The address you’ll use to sign in to Rivet. Use a professional address
if you have one — it’s the only address Rivet will ever email you at,
and the same one you’ll type into the app when you sign in on a new
device.
2
Your name
First and last, in two boxes. Both are needed before you can carry
on. Your first name is what Rivet calls you in emails.
3
Practice name
The name your clients see when Rivet texts them on your behalf — for
example, on the auto-reply that goes out after a missed call. If you
practise under your own name, just put your name. If you have a
practice name (“Riverside Counselling”), use that.
4
Your video waiting room link
The web address your clients open to reach you —
getrivet.ca/ and
then whatever you choose. Rivet suggests one from your practice name,
and you can take it or type your own. It’s checked as you type, so
you’ll know before you carry on whether it’s free.Pick it carefully: it’s the address you’ll put in appointment
confirmations, and it’s the one your clients will come to recognise.
You can change it later, three times.5
Your mobile number
The cell phone Rivet can reach you at if anything needs your attention
during setup. North American format (
(519) 555-1234 or 5195551234
both work).6
Your province or territory
One tap. Every number search stays inside it, so “Windsor” means
Windsor, Ontario when you’re in Ontario — never Windsor, Nova Scotia.
It also sets the time zone your voicemails and texts are stamped in.
7
The city your practice is in
Rivet looks for available numbers in your city first, so your clients
see a number they recognise when you call them back. Use the actual
city your practice operates out of — Windsor, Calgary, Halifax — not
the closest metro.
8
Your practice line
Up to five local numbers inside your province, with a line above them
saying exactly where they came from. Choose the one you like the look
of, agree to receive transactional emails about your account, complete
the “Verify you are human” check, and tap Start my free trial. See
Choosing your number for how
the search works and how to ask for a specific area code.
What happens after you submit
Rivet creates your account and routes you to one of two screens depending on what device you’re on. Your practice line is set up within a few hours — you’ll see the number in the app once it’s ready. Video, the waiting room, your Rivet URL and everything else work as soon as you sign in.On a desktop
A magic-link email lands in your inbox within a minute. Tap the link
on the device you want to use Rivet on. The link expires in one hour
— if you miss the window, sign in at
next.getrivet.ca and request a
new one.On a phone
You go straight to an install screen with App Store and Play Store
links. Install the Rivet app, open it, sign in with the email you
just used, and the in-app sign-in handles auth.
Check spam first if the email doesn’t show up. First emails from a
new sending domain often land in spam — Gmail and Outlook are aggressive
about new senders. If you find it there, mark it as “Not Spam” so
future Rivet emails route to your inbox.
Why the form asks for so little
The signup form deliberately doesn’t ask for:- A credit card. The 14-day trial is no-card. Billing only enters the picture if you decide to keep Rivet at the end of the trial.
- Your licence number, college, or specialty. None of that is needed to operate a phone line and a video room.
- A business address. Your practice address belongs in your EHR, not in Rivet’s signup form.
Related articles
Choosing your number
How the search stays inside your province, and how to ask for a specific area code.
The 14-day trial
What the trial covers and what happens on day 15.