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Rivet’s trial is 14 days, no credit card required. You sign up, you get a working phone line and a working waiting room, and you have two weeks to decide whether Rivet earns a place in your practice.

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What the trial includes

Every feature in Rivet. The trial is not a stripped-down version of the product — it’s the same product paid customers run. You get:
  • Your Canadian phone number (voice + SMS)
  • The shared inbox and conversation threads
  • Auto-reply to voicemails
  • Custom greetings
  • The video session room with EMDR, whiteboard, and clinical templates
  • Session notes and documentation export
  • Push notifications on phone and desktop
  • All 71 clinical templates and measures
No feature gating. No “upgrade for X.” If a thing exists in Rivet, it works during the trial.

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What costs nothing during the trial

The trial doesn’t bill — that part is obvious — but it also doesn’t ask your clients for anything. Specifically:
  • Your clients are never asked to install anything. They tap your URL, grant camera permission, and they’re in the session room. Same during the trial as after.
  • Your clients are never told you’re “trialling” software. Nothing in the experience surfaces your trial status to anyone but you. As far as your client is concerned, you have a normal professional phone line and a normal video room from day one.
  • Your auto-reply, your greeting, your URL all behave exactly as they will after the trial ends. Whatever you set up sticks.

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The 5-day warning

When you have 5 or fewer days left in the trial, Rivet shows a friendly warning modal once per day. It’s dismissable — tap “Remind me later” and it goes away until tomorrow — and exists only to make sure day 15 doesn’t come as a surprise. The warning shows you the number of days left, a “Subscribe now” button that takes you to a secure Stripe payment page, and a “Remind me later” dismiss.

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What happens on day 15 if you haven’t subscribed

The trial expires at midnight on day 14. On day 15, when you open Rivet, you see a full-screen overlay that says “Your trial has ended” with a single Activate my account button. Until you tap it and pay, the app itself is gated — you can’t open the inbox, you can’t run sessions, you can’t change settings. What you can’t see, but matters: your clients see no change at all. Voicemails that come in on day 15 still get transcribed. Auto-replies still fire to the people who leave voicemails. Texts still queue. The underlying line stays alive. This is deliberate. Your clients shouldn’t pay the price of your billing status. The day-15 gate is in the app you use, not the line they hear.

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Activating your account

The Activate my account button on the trial-ended screen opens a secure Stripe payment page. Fill in your card; Stripe charges your first month; your account flips to active within seconds; you refresh the app and you’re back in. Pricing is $70 CAD per month. One plan, one price, no tiers. Cancel any time from your billing settings. On native (iPhone, Android), the trial-ended screen has an “Open the web app” button instead of an inline payment form — App Store and Play Store rules require web-based payment to go through a web browser. The “Open the web app” button opens next.getrivet.ca in your phone’s browser where the Stripe page works normally.

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Subscribing before day 15

You can subscribe at any point during the trial — there’s a “Subscribe” link in the billing settings, in the trial warning modal, and in the post-expiry overlay. Subscribing during the trial doesn’t shorten the trial; you simply don’t see the expiry overlay when day 15 comes.

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If you forget to subscribe and your clients start calling

Open Rivet. The trial-ended overlay appears. Tap Activate my account, pay, and you’re back in inside two minutes. Every voicemail and text your clients sent while the app was gated is still there — Rivet doesn’t delete anything when the trial expires, it just gates your access. The auto-replies that fired during the gated period mean your clients have already heard back from “you” via the auto-text. You’re not losing anyone; you’re just catching up on the inbox once you’ve reactivated.

The trial

The deeper billing-side reference, including what happens to your phone number on day 21.

Subscription pricing

The single-plan pricing page.